Hear from the people who use your products
Give every product its own QR code on the pack. Buyers scan, rate it with stars and say why, and you see ratings per product and per batch, wherever it was sold.
Sound familiar?
- No direct line to end users once products leave the factory
- Quality problems in one batch found weeks later
- Distributors and retailers filter what you hear
What you will see
- Average stars per product
- Ratings per batch and production run
- Top complaints (quality, packaging, price, damaged)
- Where and when people buy
Where to put it
- QR code on the pack or label
- Shelf talkers and posters in shops
- Inside the box or warranty card
- WhatsApp message after delivery
- Distributor and stockist visits
From feedback to action
- Every tap is tagged with place, time and reason
- Tapp points out weak hours, places and top complaints
- Each one comes with a suggested fix you can give to someone
- See whether the score improved after the fix
Ready-made workspace templates
Start from a template. The question and quick reasons are filled in, and you can run several at once.
Product ratings
“How would you rate this product?”
QualityTaste / smellPackagingDamaged Great qualityGood valueGreat taste
Stockists & distributors
“How would you rate working with us?”
Late deliveriesStock-outsPricing / marginsSales rep support On-time deliveriesHelpful repGood margins
See how your customers feel, starting today
Start free with a link or QR code. Add a smiley box when you are ready.