Insights
Practical ideas on customer satisfaction, smiley ratings, feedback kiosks, patient and staff experience.
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Resource
From feedback to action: a simple weekly routine
A 20-minute weekly routine that turns smiley ratings into real improvements, with a printable checklist.
15 Oct 2026 ยท 1 min read
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Resource
Where to place a feedback kiosk: stores, airports and offices
A practical placement guide for smiley feedback kiosks, with the questions that work best at each spot.
15 Oct 2026 ยท 1 min read
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Blog
Smiley face ratings: why one tap beats a long survey
Long surveys get skipped. A single tap on a face gets answered, and done right it still tells you exactly what to fix.
15 Oct 2026 ยท 1 min read
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